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RETURN  POLICY

This Return Policy describes how returns/ exchanges will be conducted by Simply Sleep Mattress Center, "the store."

COMFORT EXCHANGES

 

All comfort exchanges will be in-store credit and will incur a restocking fee of 10% of the purchase price.  Each exchanged item must be completely stain and damage free, with no exceptions.  Perspiration will cause stains; therefore, a mattress protector is highly recommended.  Exchange is for equal or greater value.  Minimum 30-day trial is required prior to exchange.  Maximum 90 days to exchange mattress.  Limit one exchange per purchase.  

 

RETURNS

 

Adjustable bases, pillows, sheets, mattress protectors, floor models, custom orders, and clearance items are non-returnable.

 

MESSAGE FROM OWNERS

 

We sincerely appreciate the opportunity to earn your business and more importantly, your trust.  We value you as a customer and are dedicated to helping you get the best sleep possible.  Do not hesitate to contact us with questions or comments.  We look forward to the opportunity to serve you again!

CONTACT US


For more information about our Return Policy, if you have questions, or if you would like to make a complaint, please contact us by email at simplysleepmattresscenter@gmail.com or by mail using the details provided below:

2701 Frederick Rd Suite 105 Opelika, AL 36801

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